play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 7489889845
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the one-time password (OTP) sent to your mobile number. This streamlined process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection and wait for a proper signal. If you don't receive the OTP after a reasonable time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, log in with your active number. If the number has changed, send your valid KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and start playing the updated app seamlessly. Once installed, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, a minimum withdrawal amount of Rs. 100 is required, making it a higher minimum withdrawal amount compared to other apps. However, it's worth noting that bonus funds cannot be withdrawn, and only earnings from gaming can be accessed. This means users can only withdraw money earned through playing games, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhaar card and linking your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to take between 30 minutes to 3 hours. However, some users may experience delayed payments, which can cause a wait of up to 24 hours. This discrepancy can occur occasionally, impacting the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The funds earned from a bonus can only be used in gaming activities and cannot be withdrawn. Any winnings made while gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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